Description
Lemero HP 962XL Compatible Ink Cartridges — 4-Pack (Black, Cyan, Magenta, Yellow)
⚠️ Important Compatibility Notice: This cartridge is NOT compatible with HP e-series printers (models ending in "e", such as OfficeJet Pro 9010e, 9015e, 9020e, 9025e). If your printer model ends in "e" or is enrolled in HP+, please see our Firmware Safe 962XL version instead.
This 4-pack of compatible HP 962XL ink cartridges delivers high-yield performance for standard HP OfficeJet Pro 9000 series printers. Each cartridge is a new-build compatible replacement with an updated chip for immediate printer recognition, backed by Lemero's lifetime warranty.
Which 962XL Is Right for You?
| This Product | Firmware Safe Version | |
|---|---|---|
| Compatible with standard OfficeJet Pro 9010/9015/9020 | ✅ Yes | ✅ Yes |
| Compatible with e-series (9010e, 9015e, 9020e) | ❌ No | ✅ Yes |
| Compatible with HP+ enrolled printers | ❌ No | ✅ Yes |
| Price | $65.99 | $72.69 |
If your printer model does not end in "e", this product will work perfectly. If you are unsure, check the label on the front of your printer or inside the ink access door.
What's in the Box
| Cartridge | OEM Number | Color | Page Yield |
|---|---|---|---|
| 1 × 962XL Black | 3JA03AN | Black | ~2,000 pages |
| 1 × 962XL Cyan | 3JA27AN | Cyan | ~1,600 pages |
| 1 × 962XL Magenta | 3JA28AN | Magenta | ~1,600 pages |
| 1 × 962XL Yellow | 3JA29AN | Yellow | ~1,600 pages |
Page yield measured at 5% coverage per ISO testing standards.
Compatible HP Printers
HP OfficeJet Pro (non-e models only): 9010 · 9012 · 9013 · 9014 · 9015 · 9016 · 9018 · 9019 · 9020 · 9022 · 9023 · 9025 · 9026 · 9028
HP OfficeJet: 9012
Not compatible with: 9010e, 9012e, 9014e, 9015e, 9016e, 9018e, 9019e, 9020e, 9022e, 9025e, 9028e, or any model enrolled in HP+ or HP Instant Ink. For those printers, use the Firmware Safe version.
HP 962 vs 962XL: Which Should You Buy?
| HP 962 (Standard) | HP 962XL (High Yield) | |
|---|---|---|
| Black Page Yield | ~550 pages | ~2,000 pages |
| Color Page Yield | ~700 pages | ~1,600 pages |
| Best For | Very light use | Regular/office use |
The 962XL prints 3.6x more pages than the standard 962 for black. For anyone printing more than occasionally, the XL version delivers a much lower cost per page.
How to Install HP 962XL Ink Cartridges
- Turn on your printer and open the ink cartridge access door
- Wait for the carriage to move to the center replacement position
- Press down on the old cartridge to release it, then pull it straight out
- Remove the new cartridge from packaging and peel off all orange protective tape — do not touch the copper contact strip
- Insert the cartridge into the matching color slot and press firmly until it clicks
- Repeat for each color, then close the access door
- The printer will run a brief alignment and you're ready to print
If your printer shows "non-HP ink detected": Press OK or Continue to proceed. This is a standard one-time notification that does not affect print quality.
Frequently Asked Questions
Why is there a "not compatible with e-series" warning? HP introduced firmware that requires a specific chip type for printers enrolled in HP+ or the e-series program. This product uses a standard compatible chip that works in regular OfficeJet Pro 9000 series models. For e-series and HP+ printers, we offer a separate Firmware Safe version specifically engineered for those printers.
Are HP 962 and 962XL interchangeable? Yes, they fit the same printers. The 962XL is simply the high-yield version with more ink and a higher page yield. Both are compatible with the same OfficeJet Pro 9000 series models.
Are HP 962XL and 952XL interchangeable? No. The 962XL and 952XL are designed for different printer generations and are not cross-compatible. Always confirm which series your printer requires before ordering.
Will using a compatible cartridge void my HP printer warranty? No. Under the Magnuson-Moss Warranty Act, HP cannot void your printer warranty solely because you used a compatible cartridge.
How long can I store unused cartridges? Store unopened cartridges in a cool, dry location away from direct sunlight. Use within 18–24 months of purchase for best results.
Lemero is an independent supplier of compatible printer cartridges. HP, OfficeJet Pro, 962XL, and related model names are trademarks of HP Inc., referenced here for compatibility purposes only.